• UK: +44 (0)118 9653 904
    IRL: + 353 (0)61 512 840
  • support
Infrastructure and Database Administrator

Redfaire is Recruiting an Infrastructure and Database Administrator

Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP.  Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs.

We are problem solvers and trusted advisors and are committed to developing long-term, mutually beneficial partnerships with our customers. Our customers work in many industries and range from, large-scale multinationals to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage.

Role Description:
Working as part of the Redfaire Global Support technical service delivery team, this role will provide primary database (Oracle and / or Microsoft SQL) and infrastructure support, ensuring customer systems (hosted or on-premise) are protected and healthy.


In addition to providing on-going database administration and housekeeping, the role also requires competence in virtualisation and cloud technology, including but not limited to provisioning new server infrastructure and allocating compute resources, namely disk and CPU.


You will be conversant in Microsoft and Linux operating systems.


The role will also include the execution of production and non-production database table updates and data refreshes and will often require you to work with and support your colleagues in the development of these requests.


The candidate should have excellent verbal & written communication skills in English & proven analytical and problem-solving skills in a complex technical environment. The candidate will also need the ability to work with a mix of remote and office-based resources.


Responsibilities:

  • Work with the Service Delivery Management team to;
    • Onboard new customers 
    • Implement service improvement plans
  • Liaise with support consultants and other internal departments including the CNC, functional support and development teams.
  • Develop Industry Knowledge: keeping the team abreast of current trends and technologies and sourcing training where necessary.
  • Ensure customer systems are protected by;
    • Applying recommended security patches
    • Ensuring Backup and Recovery scripts are in place and working
    • Forecast logical and physical space and processing demands.
  • Ensure ISO27001 / GDPR compliance

Qualifications, Experience & Skills:

  • Relevant 3rd level qualification or equivalent.
  • At least 5 years’ experience of working in a senior technical database administration role.
  • Have demonstrated leadership qualities: honesty, commitment, empathy, innovative, empowerment, communicator, accountability etc.
  • Excellent communication skills, both verbal & written.
  • Technical competence with proven analytical skills.
  • Have demonstrated an ability to learn new technologies and apply them.
  • Systematic approach to problem resolution.
  • Ability to work independently under one’s own initiative whilst being part of a team.
  • Proven ability to be adaptable and to respond to constantly changing demands.
  • Ability to work under pressure, take leadership & to prioritize workloads.
  • Recognize the importance of customer service and strive to deliver high standards.
  • Working knowledge of Microsoft products such as Word, Excel, PowerPoint, Outlook.
  • Expert knowledge of Oracle database technologies including;  
    • Oracle Standard Edition and Oracle Enterprise Edition
    • Installation and upgrade
    • RMAN backup and recovery
    • DataGuard
  • Knowledge of Oracle ERP systems in general would be desirable but not essential.

To apply:
Please send you CV to careers@redfaire.com

Next Steps
News
Redfaire International & Partners win at JDE Summit
19.06.2019 - Redfaire International was recognized with JD Edwards Excellence Award at the JD Edwards Summit in Denver. Read More
Packaged JDE Solution for UK Making Tax Digital
06.05.2019 - Packaged solution for JD Edwards customers to enable them to be compliant with the UK Making Tax Digital… Read More
Events
June 18th - 19th | UKOUG Applications Unlimited
13.05.2019 - Staying with your On-Prem solutions for the foreseeable future? Then this is the event for you. As the… Read More
May 14th | WEBINAR | Moving JD Edwards to Cloud - Customer Stories
30.04.2019 - In this webinar, learn how your JD Edwards peers are leveraging Oracle Cloud to optimise their ERP investment. Read More